Emails that sound like you.

Booking confirmation, reminder and thank-you email templates.

Confirmation, reminder and thank-you, ready to copy.

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  • 3 emails for 4 types of business
Two envelopes with a check mark and a bell, next to a small calendar.
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Template

Booking emails

For
Classes
Emails
3

Ready to copy

Your business

Booking emails for classes and studios

Three emails for one booking. Change the words in [brackets] and keep the rest short.

Booking confirmation

Subject: You're booked: [class name] on [day] at [time]

Hi [first name],

Your place is booked. See you in class!

Class: [class name] When: [day], [date] at [time] Where: [studio name], [address] Paid: [amount] / 1 session from your pass

Bring comfortable clothes and some water. Mats: [we have them / please bring your own]. Need to cancel? Please let us know at least [12] hours before class.

See you soon, [your name]

Reminder before the visit

Subject: See you tomorrow at [time]

Hi [first name],

A quick reminder: [class name] is tomorrow, [day] at [time].

We open [10] minutes before class. If you're new, come a little early so we can say hello. Can't make it? Let us know as soon as you can, so someone else can take your place.

See you there, [your name]

Thank you after the visit

Subject: Thanks for coming to [class name]

Hi [first name],

Thank you for joining us today. We hope you're feeling good.

Your next classes: [link to the timetable] Sessions left on your pass: [5], valid until [date]

Any questions? Just reply to this email.

[your name]

Fill in the parts in [brackets] and change anything that doesn’t fit your business.

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How to use these emails

  1. Keep them short

    People read booking emails on their phone. The date, the time, the place and one useful tip are enough.

  2. Say how to cancel

    One clear line about cancelling or moving a booking saves you awkward messages later.

  3. Sound like yourself

    Swap our words for the ones you'd use with a client face to face. A friendly, personal email reads better than a perfect one.

Questions

Does Bespire send booking reminders automatically?

Yes. Bespire sends an email reminder before every booking. Text-message reminders aren't available.

When should a reminder go out?

The day before works for most bookings: early enough to move it, close enough that nobody forgets.

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