What an empty slot costs.
Work out what missed bookings cost you each month and each year.
Your sessions, your price, your no-show rate: see what they cost.
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Your no-show cost
For classes, count booked places.
Your own estimate: out of 100 bookings, how many don't turn up? 10% is only an example.
No-shows cost you a month
€431.25
- A year
- €5,175
- Missed sessions a month
- 9.6
That's about 9.6 missed sessions and €431.25 a month.
An estimate from your own numbers. It assumes a missed session isn't paid and the time isn't filled.
How the calculation works
A single no-show rarely feels expensive on the day. Added up over a month and a year, it shows what your diary is really losing.
How it works
- Booked sessions a week × your no-show rate = missed sessions a week.
- Missed sessions a week × working weeks a year ÷ 12 = missed sessions a month.
- Missed sessions a month × your price = what they cost you each month; twelve times that is the year.
Three things that can help
Remind clients before every visit
A short reminder helps people remember. In Bespire, every booking gets an email reminder before the visit, automatically.
Take payment when they book
When a session is paid at booking, your time is paid for whether or not the client comes, within your cancellation rules.
Write down your cancellation rules
Rules clients see before they book make the conversation easier when someone doesn't come. Start from our free cancellation policy template.
Want me to add your cancellation rules to your booking page?
Keep going
Questions
What counts as a no-show?
A booking where the client doesn't come and doesn't let you know in time, so the slot stays empty and unpaid.
Should I count late cancellations?
Does Bespire send reminders?
What no-show rate should I use?
Your own. Count the missed bookings from the last month or two and divide by all bookings. The 10% in the calculator is only an example.
Does it work for group classes?
Is anything I type saved?
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